VibeAgent

Privacy Policy

Last updated: October 20, 2025

1. Introduction

Welcome to VibeAgent (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website vibeagent.online, our app, and related services (collectively, the “Service”).

By accessing or using VibeAgent, you agree to this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

(a) Information You Provide

  • Account registration details (e.g., name, email address, password).
  • Payment and billing information (handled securely by our payment provider).
  • Content you submit or generate using our Service, including prompts, AI agents, and configurations.
  • Support requests, feedback, or survey responses.

(b) Automatically Collected Data

When you use VibeAgent, we automatically collect:

  • Usage and interaction data (e.g., pages visited, actions performed).
  • Device and browser information (IP address, OS, type, and version).
  • Log files, cookies, and analytics tags for performance and error tracking.

(c) Data from Third Parties

We may receive information from:

  • Payment providers (confirmation of payment, not card details).
  • Analytics or advertising partners.
  • Publicly available sources for fraud prevention and compliance.

3. How We Use Your Information

We use your information to:

  1. Operate, maintain, and improve our Service.
  2. Personalize user experiences and recommendations.
  3. Provide customer support and communicate updates.
  4. Process payments and subscriptions.
  5. Train and improve AI models (aggregated and anonymized where possible).
  6. Enforce our Terms of Service and prevent misuse.
  7. Comply with applicable laws and regulations.

4. Legal Bases for Processing (EU & UK Users)

We process personal data under these legal bases:

  • Contractual necessity (to provide our services).
  • Legitimate interest (to improve and secure our platform).
  • Consent (for marketing, cookies, or optional data uses).
  • Legal obligation (to comply with financial or compliance requirements).

5. Data Retention

We retain data as long as necessary for the purposes above. When data is no longer needed, it is securely deleted or anonymized.

6. Data Sharing & Transfers

We may share data with:

  • Service providers (hosting, analytics, payments, email).
  • Legal authorities, if required by law.
  • Affiliates or successors in case of merger or acquisition.

Your data may be transferred to countries outside your jurisdiction (e.g., the United States). We ensure safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms are in place.

7. Security

We use industry-standard encryption and access controls to protect your data. However, no system is fully secure. You are responsible for safeguarding your credentials.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Request data portability.

To exercise these rights, contact privacy@vibeagent.online.

9. Cookies & Tracking

We use cookies and analytics tools to understand performance and usage. You can manage cookie preferences in your browser settings.

10. Children’s Privacy

VibeAgent is not directed to children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Policy periodically. The latest version will always appear on our website.

12. Contact Us

If you have questions or concerns about privacy, please contact us at: support@vibeagent.online